{"id":497,"date":"2026-03-09T12:59:08","date_gmt":"2026-03-09T12:59:08","guid":{"rendered":"https:\/\/green-pigeon-902571.hostingersite.com\/?page_id=497"},"modified":"2026-07-05T16:19:04","modified_gmt":"2026-07-05T16:19:04","slug":"faqs","status":"publish","type":"page","link":"https:\/\/vetwish.com.my\/ms\/faqs\/","title":{"rendered":"Soalan Lazim (FAQ)"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"497\" class=\"elementor elementor-497\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ac3e6dd elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no jltma-glass-effect-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"ac3e6dd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1379f8e5 jltma-glass-effect-no\" data-id=\"1379f8e5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7373c4ba jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"7373c4ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Soalan Umum<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39dd65e4 elementor-icon-list--layout-inline elementor-align-center elementor-list-item-link-full_width jltma-glass-effect-no elementor-widget elementor-widget-icon-list\" data-id=\"39dd65e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/vetwish.com.my\/ms\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Laman Utama<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/vetwish.com.my\/ms\/faqs\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Soalan Umum<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4783181b elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no jltma-glass-effect-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"4783181b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5f5fd94d elementor-hidden-mobile jltma-glass-effect-no\" data-id=\"5f5fd94d\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7aaa72f5 jltma-glass-effect-no elementor-widget elementor-widget-spacer\" data-id=\"7aaa72f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-6525f3e7 animated-slow jltma-glass-effect-no elementor-invisible\" data-id=\"6525f3e7\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f14da33 elementor-icon-list--layout-traditional elementor-list-item-link-full_width jltma-glass-effect-no elementor-widget elementor-widget-icon-list\" data-id=\"4f14da33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-paw\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 224c-79.41 0-192 122.76-192 200.25 0 34.9 26.81 55.75 71.74 55.75 48.84 0 81.09-25.08 120.26-25.08 39.51 0 71.85 25.08 120.26 25.08 44.93 0 71.74-20.85 71.74-55.75C448 346.76 335.41 224 256 224zm-147.28-12.61c-10.4-34.65-42.44-57.09-71.56-50.13-29.12 6.96-44.29 40.69-33.89 75.34 10.4 34.65 42.44 57.09 71.56 50.13 29.12-6.96 44.29-40.69 33.89-75.34zm84.72-20.78c30.94-8.14 46.42-49.94 34.58-93.36s-46.52-72.01-77.46-63.87-46.42 49.94-34.58 93.36c11.84 43.42 46.53 72.02 77.46 63.87zm281.39-29.34c-29.12-6.96-61.15 15.48-71.56 50.13-10.4 34.65 4.77 68.38 33.89 75.34 29.12 6.96 61.15-15.48 71.56-50.13 10.4-34.65-4.77-68.38-33.89-75.34zm-156.27 29.34c30.94 8.14 65.62-20.45 77.46-63.87 11.84-43.42-3.64-85.21-34.58-93.36s-65.62 20.45-77.46 63.87c-11.84 43.42 3.64 85.22 34.58 93.36z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Soalan Umum<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b538a44 jltma-glass-effect-no elementor-widget elementor-widget-jkit_accordion\" data-id=\"7b538a44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jkit_accordion.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-accordion style-default jeg_module___6a68337d1656d\" ><div class=\"card-wrapper expand\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-495e9a8\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-495e9a8\" aria-controls=\"expand-495e9a8\">\n                        <span class=\"title\">Bagaimanakah saya boleh menghubungi Vetwish untuk mendapatkan sokongan?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n                <div class=\"active-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-495e9a8\" style=\"display:block\"><div class=\"card-body\"><p data-start=\"283\" data-end=\"426\">You can reach us via WhatsApp, email, or our contact form. We aim to respond within 24\u201348 hours.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-3ccd879\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-3ccd879\" aria-controls=\"expand-3ccd879\">\n                        <span class=\"title\">Can I return a product if I change my mind?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n                <div class=\"active-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-3ccd879\" style=\"display:none\"><div class=\"card-body\"><p data-start=\"604\" data-end=\"836\">Atas sebab kebersihan dan keselamatan, suplemen yang telah dibuka tidak boleh dipulangkan. Produk yang belum dibuka boleh dipulangkan dalam tempoh 7 hari selepas penerimaan, dengan syarat ia masih dalam pembungkusan asal, untuk mendapatkan bayaran balik atau pertukaran.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-469e8c6\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-469e8c6\" aria-controls=\"expand-469e8c6\">\n                        <span class=\"title\">How long does shipping take?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n                <div class=\"active-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-469e8c6\" style=\"display:none\"><div class=\"card-body\"><p data-start=\"838\" data-end=\"1033\">Masa penghantaran bergantung pada lokasi anda. Secara amnya, pesanan akan diproses dalam masa 1\u20132 hari bekerja, dan penghantaran standard mengambil masa sekitar 3\u20137 hari bekerja untuk sampai.<\/p><\/div><\/div>\n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2df257c5 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no jltma-glass-effect-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"2df257c5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dcda798 jltma-glass-effect-no\" data-id=\"dcda798\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-40f0e873 animated-slow elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no jltma-glass-effect-no wpr-column-slider-no wpr-equal-height-no elementor-invisible\" data-id=\"40f0e873\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3ee90234 jltma-glass-effect-no\" data-id=\"3ee90234\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eaab7e7 elementor-icon-list--layout-traditional elementor-list-item-link-full_width jltma-glass-effect-no elementor-widget elementor-widget-icon-list\" data-id=\"eaab7e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-paw\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 224c-79.41 0-192 122.76-192 200.25 0 34.9 26.81 55.75 71.74 55.75 48.84 0 81.09-25.08 120.26-25.08 39.51 0 71.85 25.08 120.26 25.08 44.93 0 71.74-20.85 71.74-55.75C448 346.76 335.41 224 256 224zm-147.28-12.61c-10.4-34.65-42.44-57.09-71.56-50.13-29.12 6.96-44.29 40.69-33.89 75.34 10.4 34.65 42.44 57.09 71.56 50.13 29.12-6.96 44.29-40.69 33.89-75.34zm84.72-20.78c30.94-8.14 46.42-49.94 34.58-93.36s-46.52-72.01-77.46-63.87-46.42 49.94-34.58 93.36c11.84 43.42 46.53 72.02 77.46 63.87zm281.39-29.34c-29.12-6.96-61.15 15.48-71.56 50.13-10.4 34.65 4.77 68.38 33.89 75.34 29.12 6.96 61.15-15.48 71.56-50.13 10.4-34.65-4.77-68.38-33.89-75.34zm-156.27 29.34c30.94 8.14 65.62-20.45 77.46-63.87 11.84-43.42-3.64-85.21-34.58-93.36s-65.62 20.45-77.46 63.87c-11.84 43.42 3.64 85.22 34.58 93.36z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Peruncit \/ Penjual Semula<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e6c41d9 jltma-glass-effect-no elementor-widget elementor-widget-jkit_accordion\" data-id=\"7e6c41d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jkit_accordion.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-accordion style-default jeg_module__1_6a68337d18b9c\" ><div class=\"card-wrapper expand\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-495e9a8\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-495e9a8\" aria-controls=\"expand-495e9a8\">\n                        <span class=\"title\">Bagaimana boleh menjadi peruncit Vetwish?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n                <div class=\"active-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-495e9a8\" style=\"display:block\"><div class=\"card-body\"><p data-start=\"1178\" data-end=\"1324\">Jika anda berminat untuk menjadi peruncit atau rakan niaga Vetwish, sila hubungi kami terus melalui e-mel atau WhatsApp untuk membincangkan peluang kerjasama serta harga borong.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-3ccd879\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-3ccd879\" aria-controls=\"expand-3ccd879\">\n                        <span class=\"title\">Apakah kuantiti pesanan minimum?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n                <div class=\"active-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-3ccd879\" style=\"display:none\"><div class=\"card-body\"><p data-start=\"1492\" data-end=\"1636\">Kuantiti pesanan minimum (MOQ) bergantung pada produk yang dipilih. Sila hubungi pasukan jualan kami untuk maklumat lanjut.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-469e8c6\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-469e8c6\" aria-controls=\"expand-469e8c6\">\n                        <span class=\"title\">Bagaimana cara membuat pesanan sebagai peruncit?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n                <div class=\"active-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-469e8c6\" style=\"display:none\"><div class=\"card-body\"><p data-start=\"1638\" data-end=\"1810\">Peruncit boleh membuat pesanan melalui e-mel atau WhatsApp. Maklumat pembayaran dan penghantaran akan diberikan mengikut setiap pesanan.<\/p><\/div><\/div>\n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1837cc1c jltma-glass-effect-no\" data-id=\"1837cc1c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-124d0c8d elementor-icon-list--layout-traditional elementor-list-item-link-full_width jltma-glass-effect-no elementor-widget elementor-widget-icon-list\" data-id=\"124d0c8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-paw\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 224c-79.41 0-192 122.76-192 200.25 0 34.9 26.81 55.75 71.74 55.75 48.84 0 81.09-25.08 120.26-25.08 39.51 0 71.85 25.08 120.26 25.08 44.93 0 71.74-20.85 71.74-55.75C448 346.76 335.41 224 256 224zm-147.28-12.61c-10.4-34.65-42.44-57.09-71.56-50.13-29.12 6.96-44.29 40.69-33.89 75.34 10.4 34.65 42.44 57.09 71.56 50.13 29.12-6.96 44.29-40.69 33.89-75.34zm84.72-20.78c30.94-8.14 46.42-49.94 34.58-93.36s-46.52-72.01-77.46-63.87-46.42 49.94-34.58 93.36c11.84 43.42 46.53 72.02 77.46 63.87zm281.39-29.34c-29.12-6.96-61.15 15.48-71.56 50.13-10.4 34.65 4.77 68.38 33.89 75.34 29.12 6.96 61.15-15.48 71.56-50.13 10.4-34.65-4.77-68.38-33.89-75.34zm-156.27 29.34c30.94 8.14 65.62-20.45 77.46-63.87 11.84-43.42-3.64-85.21-34.58-93.36s-65.62 20.45-77.46 63.87c-11.84 43.42 3.64 85.22 34.58 93.36z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pemulangan &amp; Kerosakan<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a852c98 jltma-glass-effect-no elementor-widget elementor-widget-jkit_accordion\" data-id=\"6a852c98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jkit_accordion.default\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-accordion style-default jeg_module__2_6a68337d1a164\" ><div class=\"card-wrapper expand\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-495e9a8\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-495e9a8\" aria-controls=\"expand-495e9a8\">\n                        <span class=\"title\">Apa yang perlu saya lakukan jika produk saya rosak semasa diterima?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n                <div class=\"active-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-495e9a8\" style=\"display:block\"><div class=\"card-body\"><p data-start=\"428\" data-end=\"602\">Sila hubungi kami segera bersama gambar produk yang rosak. Kami akan menguruskan penggantian atau bayaran balik bergantung kepada situasi.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-3ccd879\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-3ccd879\" aria-controls=\"expand-3ccd879\">\n                        <span class=\"title\">Bolehkah saya memulangkan produk?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n                <div class=\"active-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-3ccd879\" style=\"display:none\"><div class=\"card-body\"><p data-start=\"507\" data-end=\"670\">Produk yang belum dibuka boleh dipulangkan dalam tempoh 7 hari selepas penerimaan. Atas sebab kebersihan dan keselamatan, suplemen yang telah dibuka tidak boleh dipulangkan.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-469e8c6\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-469e8c6\" aria-controls=\"expand-469e8c6\">\n                        <span class=\"title\">Apa perlu saya buat jika pesanan saya tidak lengkap?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n                <div class=\"active-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-469e8c6\" style=\"display:none\"><div class=\"card-body\"><p data-start=\"827\" data-end=\"982\">Sila hubungi kami dengan butiran pesanan anda. Kami akan menyemak dan menghantar semula item yang hilang secepat mungkin.<\/p><\/div><\/div>\n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ Home FAQ General Question How can I contact Vetwish for support? You can reach us via WhatsApp, email, or our contact form. We aim to respond within 24\u201348 hours. Can I return a product if I change my mind? For hygiene and safety reasons, opened supplements cannot be returned. Unopened products can be returned within 7 days of delivery, in original packaging, for a refund or exchange. How long does shipping take? Shipping times depend on your location. Generally, orders are processed within 1\u20132 business days, and delivery within 3\u20137 business days for standard shipping. For Retailers \/ Resellers How can I become a Vetwish retailer? Contact us directly via email or WhatsApp to discuss partnership opportunities and wholesale pricing. What is the minimum order quantity? MOQ depends on the product \u2014 please contact our sales team for details. How do I place an order as a retailer? Orders can be placed via email, or WhatsApp. Payment and shipping details will be provided per order. Returns &amp; Damages What if my product arrives damaged? Please contact us immediately with photos of the damaged item. We will arrange a replacement or refund depending on the situation. Can I return a product? Unopened products can be returned within 7 days of delivery. For safety and hygiene reasons, opened supplements cannot be returned. What should I do if my order is missing something? Contact us with your order details. We\u2019ll verify and send the missing items as soon as possible.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-497","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vetwish.com.my\/ms\/wp-json\/wp\/v2\/pages\/497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vetwish.com.my\/ms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vetwish.com.my\/ms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vetwish.com.my\/ms\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vetwish.com.my\/ms\/wp-json\/wp\/v2\/comments?post=497"}],"version-history":[{"count":61,"href":"https:\/\/vetwish.com.my\/ms\/wp-json\/wp\/v2\/pages\/497\/revisions"}],"predecessor-version":[{"id":5808,"href":"https:\/\/vetwish.com.my\/ms\/wp-json\/wp\/v2\/pages\/497\/revisions\/5808"}],"wp:attachment":[{"href":"https:\/\/vetwish.com.my\/ms\/wp-json\/wp\/v2\/media?parent=497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}